“Eleve Cosmetic” is a registered trademark of Farmericci Since 1905 S.r.l. If you are a consumer within the meaning of who purchased our products on the website www.elevecosmetic.com you have the right to withdraw from the contract, without giving reasons, within 21 calendar days starting from the day on which you or a person designated by you , other than the carrier, has acquired physical possession of the goods and therefore from the day of delivery of the goods, as documented by the relevant d.d.t. To exercise the right of withdrawal, you can inform us of your decision through an explicit declaration which you can send to us also by email to the address info@elevecosmetic.com, indicating your name and surname, address, goods covered by the contract, date of order, delivery date of the goods and number of the relevant transport document, method through which you prefer to receive a refund of the amount paid. To this end, you can use the standard withdrawal form attached below.

“Dear Farmaricci Since 1905 s.r.l.,
Via terre delle Risaie, 4
84131 Salerno
Tel. +39 0892872649
E-Mail info@elevecosmetic.com
Hereby I/we (Name and surname of the consumer(s)) ………………….. notify the withdrawal from my/our ……………contract of sale of the following goods/services:
………………….
Ordered on ………./received on …………….. with delivery note. n…………..
The goods in question will be available for collection from…………….(Address of the consumer(s).
I request that the refund of the amount paid be made via:………………………..

Signature of the consumer(s) (only if this form is notified in paper version)”.

Date……..”

In case of timely exercise of the right of withdrawal, you will be refunded all payments you have made to us, including delivery costs, without undue delay and in any case no later than 14 days from the day on which we are informed of your decision to cancel. withdraw from this contract. These refunds will be made using the same payment method you used for the initial transaction, unless you have expressly indicated otherwise.

In any case, we would like to point out that the credit card refund method is only available if the order was paid by credit card. Orders paid by cash on delivery or bank transfer can only be refunded by bank transfer.
Following your communication, we will collect the goods at the address you communicated to us at our care and expense.
The credit card refund method is only available if the order was paid by credit card. Orders paid by cash on delivery or bank transfer can only be refunded by bank transfer.
It will be managed by Farmaricci Since 1905 s.r.l. collect the package at the consumer’s home who will only have to ensure that the package with which the product is sent is perfectly intact and sealed. Upon arrival of the return at the warehouses, Farmaricci Since 1905 s.r.l., after verifying the integrity of the returned products, will finalize the procedure and in any case within 14 days of receiving your notice of withdrawal.
We remind you that you will lose the right to withdraw and therefore to make the return 21 calendar days after delivery of the goods.
In any case, returns of products which are even partially used or show signs of damage, wear or dirt and which, consequently, can no longer be considered intact will not be accepted.
Since these are cosmetic products, pursuant to art. 59 lett. and of the consumer code, returns of products for which seals have been removed or in any case which are opened will not be accepted. In such cases the goods will remain at the headquarters of Farmaricci Since 1905 s.r.l., available to the customer for collection at his expense and there will be no refund of the price paid.